With the new MyOchsner app, we make it easier than ever before to stay connected and manage your health. MyOchsner offers you personalized and secure online access to help manage and receive information about your health. Send a message to your doctor, get online diagnosis and treatment, talk face-to-face over video, or arrange to follow up with a doctor in person and more, depending on the level of care you need. With the new app, you will have access to all the things you love and more! When you download the NEW MyOchsner app, your username and password will remain the same and all of your information will be available. You will be able to set up a unique pin number, finger print and facial recognition from the log-in screen or in your account settings, making the next time you log in easier than ever before. • If you’re using MyChart to manage care only at Ochsner, simply delete the MyChart app from your mobile device. For several types of appointments, your provider may be able to see you virtually in a visit through MyOchsner. A virtual visit is a secure video appointment with your provider via your smartphone, tablet, laptop and/or desktop computer. This allows patients to conduct a traditional office visit with their provider electronically through the MyOchsner app or website portal without leaving home or work.The New MyOchsner App Has Launched!
New to MyOchsner? Get started today:
Already an existing MyOchsner user?
To prevent receiving notifications from both MyChart and the new MyOchsner app:
• If you plan to keep the MyChart app, we recommend that you remove Ochsner Health as an organization. Open the MyChart app and select ‘Switch Organizations’ and then delete Ochsner Health. Any other organizations you have will remain.Virtual Visits through MyOchsner
What is a Virtual Visit?
Virtual Visits through MyOchsner
For several types of appointments, your provider may be able to see you virtually in a visit through MyOchsner.
What is a Virtual Visit?
A virtual visit is a secure video appointment with your provider via your smartphone, tablet, laptop and/or desktop computer. This allows patients to conduct a traditional office visit with their provider electronically through the MyOchsner app or website portal without leaving home or work.
How much is a Virtual Visit?
The patient’s insurance will be billed for the virtual visit. Contact your insurance provider for covered benefits.
What are the technical requirements for a Virtual Visit?
- You must have a smartphone, mobile tablet, laptop and/or desktop computer.
- Microphone and webcam capabilities on your device
- If using a mobile phone or tablet, you will need:
- iOS or Android operating system
- The MyOchsner app installed and Ochsner Health selected as your healthcare provider
- You can find the MyOchsner app in the App Store (iPhone) and Google Play Store (Android).
- If you do not plan to be at home during your virtual visit, we recommend finding a private, quiet spot for your appointment. Avoid conducting your visit in your vehicle, especially while driving. A car may not be appropriate for your type of visit, as your provider may need you to move or adjust position during your visit.
For information on Ochsner Anywhere Care urgent care and behavioral health virtual visits, click here.
Get Help with MyOchsner
The MyOchsner Patient Support Team is ready to help you.
Call Us At 1-877-339-2637
To make a payment online, without logging into your account, click here. Receive exclusive access to more appointment times through online appointment scheduling through the MyOchsner patient portal. This means that you can conveniently schedule your next appointment yourself by following these simple steps: Many Ochsner locations are now offering ePre-Check and mobile check-in on the MyOchsner app. These offerings allow you to skip the registration desk and the waiting room and wait in your car for your appointment! If you currently have a MyOchsner account, you will automatically have access to MyOchsner Now during a hospital stay at Ochsner. This view will enable you to view real time medical information including your hospital schedule, care team, scheduled medications and assigned education topics. Learn more about MyOchsner Now. Your loved ones who have proxy access to your account will be able to see this information also. If you want to be prepared for your upcoming admission, make sure you grant proxy access to your account. Have a MyChart account at a different hospital? Linking your MyOchsner accounts will ensure that your care team can understand your whole health picture and will reduce inefficiencies such as duplicate tests. You can easily link your account with MyOchsner to see your medical records from multiple hospitals in one unified view by: Learn more in this step-by-step video. For MyOchsner patient support, contact us: The MyOchsner Patient Support Team is available Monday – Friday: 7 a.m. – 7 p.m. (Voicemail is available)Quick Pay
Appointment Scheduling
ePre-Check and Mobile Check-in
MyOchsner Now
Linking Your Medical Records in MyOchsner
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